Privacy Policy
Introduction
At Outback Luck Deck, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lottery services.
Information We Collect
Personal Information
We collect information that you provide directly to us:
- Name, email address, and phone number
- Date of birth and age verification
- Payment information and transaction history
- Account credentials and preferences
- Communication records and support requests
Automatically Collected Information
When you visit our website, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, links clicked)
- Cookies and similar tracking technologies
- Error logs and performance data
How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
To provide, maintain, and improve our lottery services, process transactions, and manage your account.
Security & Fraud Prevention
To protect against fraud, verify your identity, and ensure the security of our platform.
Communication
To send you important updates, transaction confirmations, and respond to your inquiries.
Legal Compliance
To comply with applicable laws, regulations, and regulatory requirements.
Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Data Security
We implement comprehensive security measures to protect your personal information:
- Encryption: All sensitive data is encrypted using industry-standard protocols
- Access Controls: Strict access controls limit who can access your information
- Regular Audits: We conduct regular security assessments and updates
- Employee Training: Our staff receives regular privacy and security training
- Incident Response: We have procedures in place to respond to security incidents
Your Rights & Choices
You have certain rights regarding your personal information:
Access & Correction
You can access and update your personal information through your account settings or by contacting us.
Data Portability
You can request a copy of your personal information in a structured, machine-readable format.
Deletion
You can request the deletion of your personal information, subject to legal and regulatory requirements.
Marketing Preferences
You can opt out of marketing communications at any time by updating your preferences or contacting us.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal and regulatory obligations
- Resolve disputes and enforce our agreements
- Protect against fraud and abuse
When we no longer need your information, we securely delete or anonymize it.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Phone: +61 2 8000 0000
Address: Level 1, 123 George Street, Sydney NSW 2000, Australia
Data Protection Officer: [email protected]